DAX Active RLS
Customer Analytics Churn Model Demographics Executive Summary
FY 2024
All Provinces
All Segments
Personal Lines
GWP Revenue
$181.2M
+9.4% YoY
Loss Ratio
58.4%
-3.1pp improved
Expense Ratio
28.6%
-0.8pp improved
Combined Ratio
87.0%
-3.9pp improved
NPS Score
42
+7pts vs prior year
New Business Growth
+18.2%
YoY new policies
Gross Written Premium ($M) by Line · 2020–2024
Stacked area · annual GWP across all lines of business
KPIs vs Target
Actual vs budgeted targets · FY 2024
YoY Revenue Growth by Line
Annual growth rate % · 2021–2024
Regional Performance
GWP, retention, and loss ratio by province
Region GWP ($M) Retention Loss Ratio Status
MB $62.4M 94.8% 55.2% On Track
SK $34.1M 93.1% 60.4% On Track
ON $41.8M 91.2% 64.8% Watch
BC $23.6M 95.4% 52.1% On Track
AB $12.1M 88.4% 71.2% At Risk
QC $7.2M 90.2% 68.4% Watch
Executive Scorecard
Quarterly performance summary · FY 2024
Metric Q1 Q2 Q3 Q4 Full Year vs Budget
GWP Revenue $42.1M $44.8M $46.2M $48.1M $181.2M +4.2% ↑
Loss Ratio 60.2% 59.1% 57.8% 56.8% 58.4% -3.6pp ↑
New Policies 4,821 5,240 5,612 6,108 21,781 +12.8% ↑
Churn Rate 7.2% 6.8% 6.4% 6.2% 6.4% -2.1pp ↑
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